DME Express focuses exclusively on hospice and nursing facility customers.
DME Express is committed to always be available to our patients with high quality medical equipment and unmatched customer service.
DME Express was founded in 2006 with the mission of providing hospice and nursing facility patients with the highest quality equipment and best service, wherever and whenever they need it, 24 hours a day, 7 days a week. Over the past 13 years, DME Express has expanded to become the largest and best DME provider in every market we serve within our 10 state service area (See Locations). With 40 warehouses and approximately 200 delivery technicians, DME Express is the provider of choice by nearly every hospice in the markets we serve.
With over 100 years of experience serving the hospice and nursing home industries, the management team of DME Express understands the unique needs of its hospice and nursing facility customers and their patients (See Management Bios).
DME Express has been accredited by the Accreditation Commission for Health Care (ACHC) since the last decade. ACHC was established in 1985 by home care providers and currently offers 3 CMS approved accreditation programs for Hospice, Home Health and DMEPOS.
Why Choose DME Express?
One of the challenges of working with most DME providers, is that they save their “newest and best” equipment for traditional Medicare home patients, leaving their “oldest and worst” equipment for their hospice and nursing facility customers. Because DME Express focuses “exclusively” on hospices and nursing facilities, we ensure that these customers get the “newest and best” equipment.
Another challenge with most DME providers is that most are small operators that lack the financial resources to purchase and stock an adequate supply of “excess” equipment to fulfill unpredictable last minute orders from high volume hospice and nursing facility operators. With 40 warehouses, over 100,000 square feet of warehouse space and $30 million of inventory, DME Express stocks ample excess equipment to fulfill same day orders we receive from our customers for any type of DME equipment, including speciality equipment our competitors don’t even stock.
Another frustration with most DME providers is that they either lack the resources to accommodate after-hours and weekend deliveries, or they are unwilling to deliver after-hours and weekends without charging an after-hours delivery fee. Because last minute orders and after-hours deliveries are common for our hospice and nursing facility customers, DME Express does not charge a delivery or pickup fee for last minute orders regardless of the time day or night, weekend or holiday. With 40 warehouses and approximately 200 delivery technicians, DME Express has the ability to fulfill orders more quickly than any other provider in our multi-state service area.
Finally, DME Express purchases larger volumes of equipment than any other DME provider servicing hospices and nursing facilities in our service areas. Our large purchasing volume gives us the ability to provide newer, higher quality equipment than any of our competitors.