Employment

Employment

Customer Service Representative
Job Title:Customer Service Representative
Hourly Wage:$10.00 – $13.00 + / Per Hour
Benefits:Health Insurance, Paid Holidays & Paid Time Off
Education:High School Diploma or Equivalent
Job Type:Full-Time
Job Posting Date:9/17/2014

JOB DESCRIPTION

DME Express is seeking a friendly, patient and courteous individuals to serve as Customer Service Representatives assisting our customers in processing online and telephone orders of medical equipment.

RESPONSIBILITIES:

Job responsibilities include but are not limited to:

  • Answer incoming phone calls & process customer phone orders.
  • Monitor online order activity & process online orders.
  • Relay orders to delivery technicians to expedite deliveries/pickups.
  • Assess customer needs and provide solutions the company can fulfill.
  • Resolve any miscommunication issues and service failures that may arise.
  • Perform daily data entry and weekly & monthly reporting.
  • Provide other clerical & administrative duties as assigned.

REQUIREMENTS:

  • 2 years Customer Service Experience.
  • 1+ years healthcare industry experience (preferred).
  • Excellent verbal / phone communication skills.
  • Good working knowledge of Microsoft Office & Windows.

Over 50 WAREHOUSE LOCATIONS

covering 11 states and growing!

covering 10 states
and growing!